Ayan leads Salesforce's efforts to serve the $5 trillion insurance industry. His focus is on helping drive competitive advantage in Insurance through the digital, data, and ecosystem capabilities of the Salesforce platform. Ayan has 25 years of experience across major Insurance markets (P&C, life, group benefits, annuities, and retirement) and the end-to-end Insurance Value Chain (strategy, product, distribution, service, claims). Before Salesforce, Ayan was the business owner and lead product manager for InsurancePlatform, Guidewire’s industry platform for the Insurance industry. Previously, he was a leader in McKinsey’s financial services practice with distinctive knowledge in digital, data, and analytics.
How do you transition workforces quickly when your industry doesn't have the infrastructure, bandwidth, and disaster recovery plans to keep operations running? Here's what insurance carriers did to keep serving their customers.
Europe, Middle East, and Africa