From costly to cost-effective: AI-powered field service a game-changer for telecoms
How intelligence can transform field service departments in the communications industry with personalized experiences and streamlined processes.
Brad Pruner has worked in the communications industry for over 25 years. He has experience in sales, marketing, operations, and IT, which has uniquely suited Brad to lead significant digital transformation programs at a large, Canadian carrier that have both won awards globally and delivered results in re-inventing the customer and user experience. Brad recently joined Salesforce Industries as a leader with the Communications Cloud product team. In this role, he is responsible both for driving our roadmap and in sharing experiences and lessons learned with prospective customers.
How intelligence can transform field service departments in the communications industry with personalized experiences and streamlined processes.
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