Brett Grossfeld, Author - Salesforce

My background

Brett is a Senior Product Marketing Lead for Growth Products at Salesforce, specializing in technical product marketing and high-impact feature launches for Salesforce’s Small and Medium Business (SMB) and Suites editions. With a background in content marketing, he has authored insights across small business growth, SMB solutions, tech, wellness, and the modern customer experience, blending deep product knowledge with a passion for storytelling.

Brett's latest articles

AI technology concept interface with glowing icons and blue abstract wave pattern on blurred futuristic background in digital 3D rendering style.

Blog

5 Ways AI is Changing the Communication Game For Startups

Learn how small teams use AI to create more personal connections through communication.

Brett Grossfeld

AI Chatbot Assistants on Glass Blocks, Artificial Intelligence Technology Concept. Digitally generated image. 3d render.

Blog

What Is an AI Assistant for Small Business?

Small and growing businesses are enlisting AI assistants to take things off their plate. Here’s how.

Brett Grossfeld

Christian Sabogal

Illustration of Agentforce in Salesforce Suite, showcasing Astro flying around AI CRM on a purple background.

Blog

10 Ways an AI CRM Tool Can Amplify Your Startup

Find out how smart CRMs are transforming small teams without big costs.

Brett Grossfeld

Illustration of crm LEVEL UP comic book pow with stars and lightning bolts

Blog

10 Signs It’s Time To Upgrade Your CRM and How To Get Started

Are you outgrowing your customer relationship management (CRM) tool? Find out with these 10 red flags.

Brett Grossfeld

AI globe on blue background with Automation and Big data Cyber Secure, Biotech and Engineering Tools icons

Blog

8 Ways Employee Agents Are Helping Small Businesses

Who’s ready for an intelligent, automated business assistant to help you with just about everything?

Brett Grossfeld

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