Brett Grossfeld

Senior Product Marketing Lead, Growth Products

My Background

Brett is a Senior Product Marketing Lead for Growth Products at Salesforce, specializing in technical product marketing and high-impact feature launches for the Suites editions. With a background in content marketing, he has authored insights across tech, wellness, and the modern customer experience, blending deep product knowledge with a passion for storytelling.

Brett Grossfeld

July 8, 2020

Insights from our consumer survey on how they feel about small businesses in the wake of the COVID-19 pandemic.

Service
Small Business
Leading Through Change

Brett Grossfeld

February 23, 2020

What characteristics are a must-have for businesses to foster loyalty? Our survey revealed the ones consumers want most in a brand.

Small Business
Customer Experience
Leadership

Brett Grossfeld

January 10, 2020

With each and every customer interaction, small businesses must prove themselves as trustworthy. That trust forms the foundation for customer loyalty.

Small Business
Customer Experience
Startups

Brett Grossfeld

Survey Says: SMB Customers Want Safety in the New Normal

6 Characteristics Your SMB Needs to Foster Customer Loyalty

How Do Small Businesses Earn Customer Loyalty? [Infographic]

Brett Grossfeld

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