Brian is Salesforce's Global Innovation Evangelist. He's also an 8x best-selling author, international keynote speaker, and digital anthropologist. At Salesforce, he humanizes emerging and disruptive trends to help leaders see new and more meaningful possibilities for digital transformation and innovation.
In times of global disruption, it’s natural to reach out to customers to let them know that their health and well-being are important. But, these are no ordinary times. We’ve entered a Novel…
As organizations invested in digital transformation over the years, their primary objective was shared across almost every effort. The aim was to shift their organizations from analog, legacy, and aging systems and processes…
