My background
Caylin is the Editorial Lead and Growth Manager for Small Business at Salesforce. She has written content for over 15 years for many SaaS industries, like WordPress and BuzzSumo. She specializes in SEO but is sure to add a human-centric angle to every piece.
My expertise
SEO-led content for Salesforce industries such as Sales, Service, Marketing, Commerce, Retail, Financial Services, and Small Business.
When I'm not working
I can be found hanging out at the beach with my husband and rescue puppy, providing guided meditations or writing my next novel.
Caylin's latest articles
Blog
Help your small retail business stand out with simple ways to connect with shoppers right from your inbox.
Blog
What is Cost Per Lead (CPL)?
So, what is CPL and how can understanding it improve your outreach efforts? Let’s find out.
Blog
Set Up Your Small Business Wellness Program (And See What Happens)
When you take care of your people, they take care of your customers — and everything gets taken care of.
Blog
Customer Feedback Loops: Lasting Tips for SMBs
What are your customers saying about you and how can you use it to better your business?
Blog
Slackbot For Small Business: The Best Bot in the Biz
Turn your team into a productivity powerhouse with the newest little bot in the business.


