Chris Rolfe

Senior Principal Customer Success Architect at Salesforce.org

Chris Rolfe is a Senior Principal Customer Success Architect at Salesforce.org in EMEA. Working as part of the Advisory team he works to ensure our EMEA customers, both in Higher Education and Nonprofit are successful in their implementation of Salesforce technologies, enabling them to achieve their mission.

Hand holding a pen, pointing at a tablet with Tableau

Education

How to Ensure Good Data Quality With Salesforce

Chris Rolfe

May 13, 2022

You may have heard of the Data, Information, Knowledge, Wisdom (DIKW) pyramid, but just imagine what kind of wisdom you would — or more likely wouldn’t — gain if the quality of the data…

A loop with Data Archive or Deletion --> Data Collection --> Data Classification --> Data Storage and Retention

Education

Ask an Architect: 3 Recommended Steps to Building a Data Retention Policy

Chris Rolfe

October 30, 2018

In this era of “big data,” nonprofit and higher ed institutions are able to use technology to collect more and more data every day. Whether migrating from legacy on-premise systems with decades of…

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