author name
David Berthy
author title Director of Research and Scenarios
My Background
David is a Director of Research and Scenarios on the Salesforce Futures team. In his current role, he investigates possible futures and their implications for Salesforce, our customers, and our partners. Previously, David led design and innovation projects at IDEO. Connect with him on Twitter @davidberthy or LinkedIn.
Here are some possible scenarios for post-pandemic retail.