Erin Hueffner, Author - Salesforce

My Background

Erin Hueffner is a writer from Madison, Wisconsin. Her career spans two decades in tech, journalism, and content marketing. At Salesforce, Erin’s work focuses on sales fundamentals and best practice content for Salesblazers. Erin has a bachelor’s degree in English from the University of Wisconsin-Madison.

Erin's latest articles

Sales support reps having a conversation at a table.

Blog

Sales Support: What It Is and Why It’s Essential

Boost your team's productivity with the right combination of sales support professionals and technology.

Inbound and outbound salespeople making calls wearing headsets on a blue background

Blog

Inbound vs. Outbound Sales: What’s the Difference and When Do You Use Them?

Learn the main differences between inbound and outbound sales, and how to choose the right sales approach for your business.

Blog

What Is the Buyer’s Journey — and Why Should You Care About It?

Learn how to map out your buyer's journey to improve the path to purchase.

Graphic of a sales order printing on a background of blue

Blog

What Is a Sales Order? How to Create Your Own with Examples

Don't get caught up in messy product delivery. Use sales orders to make fulfillment clean — and customers happy.

Woman making a sales call with a recording icon

Blog

Sales Call Recordings: The Secret of High-Performing Sales Teams

Learn how sales call recording software can give you the insights you need to close your next deal.

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