Itay Oren

Senior Product Manager

My Background

Itay Oren, a data-driven advocate, serves as a Senior Product Manager at Salesforce within the AI platform cloud. He plays a crucial role in developing AI products and Agentforce-based offerings. He is part the Agentforce Observability team and is proficient in providing end users with insightful data and actionable recommendations. He's less proficient in slicing pineapples and sleeping on airplanes.

Manjeet Singh

Itay Oren

July 21, 2026

Context-based session scoring and multi-agent traces bring new depth to Agentforce Observability, now included for free for every Agentforce customer.

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