Senior Director, Communications Industry Marketing
My background
Jonathan Phillips is the senior director of communications industry marketing at Salesforce. He brings over 25 years of experience in business and technical architecture, solution consulting, and enterprise applications of CRM, contact centers, and telecommunications networks. As a well-respected industry leader, he regularly engages with customers and speaks at conferences and training sessions around the world.
What should communications service providers be planning now that businesses and consumers expect more than just phone service and streaming? 5G possibilities like omni-channel touchpoints, experiential perks and services, and an expansive partner ecosystem.
Live-streamed holograms; safer, more sustainable energy; and more secure, real-time data-based security will transform how we live, work, and communicate.
The future of 5G in healthcare, retail, and manufacturing promises more than just personalized shopping experiences, telehealth, and more streamlined machine production.
