
Customer Service Is About People, Even When It’s Powered by Technology
This company relies on Service Cloud Voice to scale their customer service and support employees.
Julie ODonnell is the team lead of Customer Success at connectRN where she manages a team of service agents who support the needs of clinicians and the healthcare facilities they work in. She is passionate about building and skilling strong, supportive teams and providing them the technology to thrive in their roles.
This company relies on Service Cloud Voice to scale their customer service and support employees.
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