Kate Hughes, Author - Salesforce

My background

For 20 years, I've explored the intersection of design and technology. My interest deepened during my tenure as senior copy director at Conde Nast where I wrote across titles, including Wired. I later covered business and digital innovations for Forbes and The Atlantic Re:think.

My expertise

My expertise is in user experience and the changing ways we define that. Writing stories allows me to dive deep into human:computer interaction, accessibility, artificial intelligence and the future of UX.

When I'm not working

I gather words day and night. My off-duty poetry has led me to readings and residencies, including the Lower Manhattan Cultural Council.

Kate's latest articles

Illustration of four characters in colorful clothes collaborating on an app design project. Life-sized line drawings of icons and coding symbols float throughout the image.

Blog

Want More App Engagement? Try Human-Centered Design

Designing with, not for, your users helps build trust and increase adoption.

Illustration of a laptop with a printed scrolling page on it and scissors cutting that page.

Blog

Do Your User Record Pages Have Too Many Fields? Dynamic Components Can Help

If you have too many fields, remove duplicates and use component visibility rules.

White outline drawing off a computer monitor with a clock symbolizing load times. Next to the drawing is a photo of Trailblazer Sakshi Nagpal.

Blog

Want Faster Page Load Times? Design for It

This Trailblazer prioritized key components and a simple layout to cut an app's load time by 50 percent.

Illustration of a man with hand on chin thoughtfully considering four floating icons representing a user and graphs

Blog

Designing Personalized User Experiences with Data and AI? Keep This in Mind

To exchange personal information, users need to feel there’s a mutually beneficial relationship. Design experts discuss the future of trust.

Composite illustration with a computer monitor and various modular screens layered on it. A portrait of Pallavi Agarwal floats in a circle on the right.

Blog

How Modular Design Saves Time for Service Agents – and Customers

One Trailblazer made a client's member portal easier to use with Salesforce Lightning Web Components.

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