As principal architect of ethical AI practice at Salesforce, Kathy develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. She collaborates and partners with external AI and ethics experts to continuously evolve Salesforce policies, practices, and products. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She received her MS in Engineering Psychology and BS in Applied Psychology from the Georgia Institute of Technology. The second edition of her book, "Understanding your users," was published in May 2015. You can read about her current research at einstein.ai/ethics.
We have established a set of five guidelines that build upon our Trusted AI Principles to provide more detailed guidance for the responsible development and implementation of GenAI.
It is not enough to deliver only the technological capabilities of AI – we also have an important responsibility to ensure that AI is safe and inclusive for all. These are our commitments to building AI responsibly.
Editor’s Note: AI Cloud, Einstein GPT, and other cloud GPT products are now Einstein. For the latest on Salesforce Einstein, go here. Einstein 1 Platform is now the Salesforce Platform. For the latest,…
We summarize insights from our FAccT 2022 CRAFT workshop that focused on Concepts of Fairness & Transparency, Applied RAI Practices, Organizational Approaches to RAI & Cultural Change, and Public Policy & Regulation.
The biggest barrier to widespread artificial intelligence isn’t immature technology — it’s skepticism and lack of trust. Here’s what business leaders can do about it.
