My Background
As principal architect of ethical AI practice at Salesforce, Kathy develops research-informed best practice to educate Salesforce employees, customers, and the industry on the development of responsible AI. She collaborates and partners with external AI and ethics experts to continuously evolve Salesforce policies, practices, and products. Prior to Salesforce, she worked at Google, eBay, and Oracle in User Experience Research. She received her MS in Engineering Psychology and BS in Applied Psychology from the Georgia Institute of Technology. The second edition of her book, "Understanding your users," was published in May 2015. You can read about her current research at einstein.ai/ethics.
Kathy's latest articles
Blog
Earlier this year, Danielle Cass and I ran a workshop with 23 ethical AI practitioners from 15 organizations and shared out insights of what they are doing that has been successful and the…
Blog
Building Ethics into AI: Lessons Learned from Pioneers in the Trenches
Published: July 10, 2019 As a discipline, those of us working on ethical or responsible AI, are learning together how to translate ethical principles into business practices that work for each of our…
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Beyond the Algorithm: Learn How to Build Trusted AI with Trailhead
Published: May 30, 2019 With the advent of low-code developer tools, people of varying skill levels and backgrounds — not just those with PhDs — are not only able to leverage the benefits…
Blog
Beyond the Algorithm: Learn How to Build Trusted AI With Trailhead
With the new Responsible Creation of Artificial Intelligence module, we aim to empower developers, designers, researchers, writers, product managers to build AI in a responsible and trusted way.
Blog
Ethics in AI research papers and articles
This is my obsessively curated list of research papers and articles on ethics in AI that I have been collecting over the years. Ones in bold are those that I refer back to and found particularly useful. Let me know if I am missing your favorites.
