Laura Norman, Author - Salesforce

My background

Laura oversees the SMB Awareness Team responsible for brand advertising, content strategy, SEO, social media, prospect events, influencer marketing, and partner marketing. The team is responsible for increasing awareness of Salesforce among the small and midsize business segment and drive new logos for the company.

Laura's latest articles

smiling car driver hands a brown bag through passenger side: small business customer experience

Blog

5 Ways Your SMB Can Deliver a Great Customer Experience in Uncertain Times

Keep customers happy with tools for online order fulfillment and self-service. Here’s how you can invest in your customers’ experiences.

three women of diverse backgrounds looking to the right: women leaders, women who lead, inspirational women

Blog

Inspirational Leaders Offer Advice in Honor of International Women’s Day

Inspirational women leaders share insights, challenges, and offer advice to help other women crush business goals.

Man watering trees and watching them grow: predictions for growing businesses

Blog

Focus On People and Invest in Tech — And More Predictions for Growing Businesses

Nearly 95% of growing small and medium businesses moved a portion of their business online during the past year.

shark tank judge robert herjavec pandemic flux

Blog

Shark Tank Judge Robert Herjavec’s Advice on Beating the Pandemic Flux

The pandemic exposed both weaknesses and strengths in businesses, but also gave many owners and leaders the resilience to double down.

Blog

New Research: Trends Every Growing Small Business Needs to Know

Find out what challenges small business leaders are facing, and how SMBs are using technology to meet customer expectations.

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