Matt Marcotte
author title SVP, Global Industry AdvisorsMatt brings 30 years of experience in consumer retail. He was previously the chief operating officer at Bergdorf Goodman, where he transformed the iconic 120-year-old brand to a digitally enabled customer experience. Matt approaches the business as a consumer anthropologist and is obsessed with human behavior, relationships, and experience.
Privacy concerns are limiting access to third-party ad tech. Here’s how to find new ways to engage online shoppers.
Fifty-eight percent of consumers say they’ll shop more online this year than last year. Are you ready to boost your ecommerce website performance?
Learn how brands can master on-time delivery and overcome labor and manufacturing challenges with these tips for retail fulfillment in 2021.
Few things are more frustrating to shoppers than out-of-stock or hard-to-find products. That's where inventory management can make or break the customer experience.
What will it take for retailers and brands to stand out this holiday?
The season of giving will be like no other in 2020. So, how do you support your community in the absence of traditional methods like special in-store events and pop-ups?
How retailers can prepare for last-mile fulfillment.