Michelle Tabart

Principal UX Researcher, Salesforce

My Background

Michelle is a strategic research leader with more than ten years of experience in UX research for emerging product development and adoption, and customer-centric innovation strategies.

My Expertise

Michelle is focused on defining and measuring business value metrics and adoption for Salesforce’s AI and agentic products.

When I'm Not Writing ...

Outside of Salesforce, you can find her surfing at Pacifica or Bolinas.

Colorful illustration of a clock in the center, surrounded by stacks of coins representing time and money saved. This research focuses on how to measure the ROI of agents.

Michelle Tabart

Mar Drouhard

August 11, 2025

To learn how much effort Agentforce saves you, we studied sellers, their tasks and workflows, and where it makes the most sense to use agents.

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