Muddu Sudhakar
I am the SVP and GM of Salesforce IT Service and HR Service. I'm an entrepreneur, investor, and board member in companies that are targeting the enterprise market, such as agentic AI, gen AI, SaaS, and cybersecurity.
I have deep and broad expertise in enterprise agentic AI markets, strategy, GTM, product, and technology. I've been a leader at public companies driving ARR between $100M to $1B+ and leading product, engineering, and GTM teams. I also have been the founding CEO/co-founder of several startups: Aisera, Caspida, Cetas, Rio Design, Kazeon, and Sanera.
I'm actively involved as a mentor, coach, and investor with startup companies, entrepreneurs, and executives.
The future of IT service is conversational, agent-first, and proactive. This paradigm shift in IT service delivery brings in a whole new dimension.


