![](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2020/09/Nicole-Sult.jpeg?w=450)
author name
Nicole Sult
author title Senior Director — Customer Experience Architect at Lippert Components
My Background
Nicole Sult is the Senior Director — Customer Experience Architect at Lippert Components. She leads customer service teams to connect with empathy with customers, often during a crisis. Nicole is the 2017 Salesforce Trailblazer Award Winner for Growth and the 2018 Salesforce Trailblazer of the year.
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