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author name

Nicole Sult

author title Senior Director — Customer Experience Architect at Lippert Components
author bio

Nicole Sult is the Senior Director — Customer Experience Architect at Lippert Components. She leads customer service teams to connect with empathy with customers, often during a crisis. Nicole is the 2017 Salesforce Trailblazer Award Winner for Growth and the 2018 Salesforce Trailblazer of the year.

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