Olivia Watkins

Lead Content Strategist

My Background

I have a background in support, content strategy, and content design. I'm currently a content strategist working on the Slack Help Center, focused on Slackbot and other AI features, and a content designer for Slack Workflow Builder.

My Expertise

I connect the dots between product, design, and engineering to make even the most complicated Slack features comprehensible to customers. If you need writing that's clear, concise, and human, come to me.

When I'm Not Writing ...

I'm running on trails with my dog Disco, trying to keep up in off-the-wall conversations with my 4-year-old son, or eating pizza.

Two attendees at a Salesforce event smile while holding colorful mascot plush toys on a busy expo floor.

Maggie Anderson

Olivia Watkins

June 17, 2026

Discover how Slack moved beyond functional AI to build a capable teammate that understands your unique rhythm of work.

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