As Chief Information Officer at Mascoma Bank, Raphael focuses on reintroducing the question ‘Why?’ into community banking. Raphael is on a mission to reinvent how community banks can thrive in an increasingly digital world. When he overhears someone saying, “banks don’t do that,” he knows he’s on the right path.
As the COVID-19 pandemic continues to affect small businesses, Mascoma Bank knew they had to help keep workforces employed. Here's how they processed over one year’s worth of work in just 13 days.
