Rohit Khanna

My Background

I’m a customer success and customer experience leader with a passion for helping global organizations deliver real, measurable value to their customers. I’ve worked with enterprise technology companies across cybersecurity, big data, and AI, leading teams of all sizes and scaling services organizations from startup to global operations.

My Expertise

I focus on building and scaling customer success strategies that drive adoption, retention, and growth. From onboarding to renewals, I enjoy creating systems that help both customers and teams succeed, especially in fast-moving, high-growth environments.

When I'm Not Writing ...

Outside of work, I enjoy staying on top of emerging tech trends, mentoring others, and exploring new ideas around leadership and growth. I’m always looking for better ways to build teams, improve experiences, and make an impact.

March 27, 2026

See Smarsh's steps to a smarter, more fulfilled workforce.

Enter a valid e-mail address

Select your Country

Select a state/province

Select a state/province

Select a state/province

Yes, I would like to receive the Salesforce 360 Highlights newsletter as well as marketing emails regarding Salesforce products, services, and events. I can unsubscribe at any time.

I agree to the Privacy Statement and to the handling of my personal information. In particular, I consent to the transfer of my personal information to other countries, including the United States, for the purpose of hosting and processing the information as set forth in the Privacy Statement. Learn More

I understand that these countries may not have the same data protection laws as the country from which I provide my personal information. For more information, click here.

Please read and agree to the Master Subscription Agreement

By registering, you confirm that you agree to the processing of your personal data by Salesforce as described in the Privacy Statement.

New to Salesforce?

About Salesforce

Popular Links