
Salesforce Staff
The 360 Blog from Salesforce teaches readers how to improve work outcomes and professional relationships. Our content explores the mindset shifts, organizational hurdles, and people behind business evolution. We also cover the tactics, ethics, products, and thought leadership that make growth a meaningful and positive experience.

Harness AI and automation to free teams from mundane tasks and deliver quality service.
Learn how to increase efficiency and productivity and boost ad sales by optimizing your data.
*This post was originally published on January 20, 2020. It was updated and republished on January 16, 2023. Today is Martin Luther King, Jr. Day. What’s the purpose? To begin your week, and…
What is CRM? In this guide, we discuss what customer relationship management is and how it helps you connect with your customers.
A connected ecosystem helps you create unique experiences for your customers — and helps you increase your revenue.
Unified data helps sales teams close faster and service teams offer more personalized maintenance and repair consults — and that means happier customers.
Modernizing back-office systems and processes drives cost savings and productivity.
Learn how energy and utilities companies can unlock data to create amazing customer experiences.
Today, we’re excited to announce the release of the Community Impact Report 2022. In our fifth annual report, we highlight how our customers are using the resources provided by Salesforce.org and our partners…