Simon Mulcahy is CEO of Agentforce Operations, as well as Chief Business Officer and GM of AI Labs at Salesforce. Agentforce Operations brings AI to the middle- and back-office processes that run every business, so teams spend less time moving data by hand and more time on the decisions that need them. In more than a decade at Salesforce, Mulcahy has served as Chief Innovation Officer, Chief Marketing Officer, and the founding GM of Financial Services Cloud. He came to Agentforce Operations from Regrello, where he was president before Salesforce acquired the company. He works with leaders across industries on putting AI to work inside the systems their businesses already run on.
Middle- and back-office technology hasn't seen transformation in over 20 years, until now. Agentforce Operations, powered by Regrello, turns human-first processes into AI-first operations.
