My background
As Director of AI Product Marketing, I lead content and customer strategy for all things Agentforce, including the Agentblazer community.
My expertise
Susannah has more than a decade of experience as a Technical Architect building solutions with Salesforce products, and is passionate about empowering and inspiring technologists to succeed in the agentic AI era.
When I'm not working
I'm probably spending time with my two dogs, running, or traveling. I've set foot on all 7 continents.
Susannah's latest articles
Blog
Open source, faster access, and a full lifecycle for building agents with Agentforce.
Blog
Agentforce Guide to Achieving Reliable Agent Behavior
Get guidance and best practices to help you build agents that operate with creativity and control.
Blog
Introducing Agentforce Guides
This new series of Agentforce Guides will provide deep technical details and straightforward guidance.
Blog
Who Is an Agentblazer?
Learn how to join the movement that’s redefining what’s possible in the age of agentic AI.
