John Strain is the Senior Vice President of Retail and Consumer Goods at Salesforce. He leads his teams to build strategies and partnerships around personalization, relevance, and engagement. John has previously worked at Gap Inc., Williams Sonoma, and Total Wine & More. (His favorite wine, in case you’re wondering, is pinot noir.) Connect with him on LinkedIn.
This is the first in a tutorial series that breaks down everything retailers need to do for a successful 2019 holiday shopping season.
Would you look at that! I hate to do it (somebody is going to), but we are 130 days out from Black Friday. But, chances are, you already knew that.
We’re counting down the days to Connections 2019, the customer engagement event of the year, taking place in Chicago June 17-19. With hundreds of sessions, breakouts, roundtables, demos, and more spanning multiple industries, Connections can feel a bit overwhelming. To help you get ready, I’ve...