New year, new resolutions, new technologies! We talked with our product leaders, marketers and visionaries to predict what the future holds for CRM and beyond.
Read how USAA made a culture shift to put member experiences at the center of everything they do. The result is USAA now offers omnichannel services to their insurance policyholders to gain efficiencies and increase loyalty.
This summer, Salesforce Research announced our inaugural deep learning research grant for university researchers and faculty, non-profit organizations, and NGOs. Our goal is to identify and support diverse individuals with innovative ideas to join us in shaping the future of AI.
Check out these digital marketing tactics SMBs should do from MobileMonkey CEO, Larry Kim.
This post is for those responsible for implementing AI systems but do not have a background in data science, statistics, or probability. The intention is to create an approachable introduction to the key concepts to identify potential bias (error) in their training data.
It has been empirically observed that different local optima, obtained from training deep neural networks don't generalize in the same way for the unseen data sets, even if they achieve the same training loss.
Check out Lightning Object Creator — our latest low-code app development tool on the Salesforce Lightning Platform. It's a new platform service that boosts productivity by allowing any employee to quickly turn spreadsheets — such as Microsoft Excel, Google Sheets, Quip Spreadsheets, and comma-separated value (.csv) files — into modern, cloud-based apps with just a few clicks. This post provides detail on this new offering.
What kind of world do we want for ourselves, those we love, and future society? How do we are organizations, employees, customers, and members of society ensure that technology is in service of society and not the other way around?
