Some managers are using AI interviews to pre-screen job candidates, saying the technology helps eliminate bias and leads to a fairer hiring process.

Learn how you can unlock real-time data across any modern or legacy system to raise the bar for automation at your company and elevate customer and employee experiences.

As customer expectations have evolved, service organizations need to rise to meet this challenge.

Sharing data across the supply chain can help you save money and make your organization run more efficiently. Here's how to get a clearer picture of your data and use tools like automation to help you better manage your supply chain.

Use these three sales automation tricks to free your reps from time-sucking manual work.

We surveyed 6,000 global leaders to find out how new technologies and expectations are changing the way businesses build relationships with customers. Here are the key findings and tips for success from our newest State of Marketing report.

Remove bias from your data and algorithms to create ethical AI systems at your company.

Will work become harder as menial tasks disappear, or will people feel creative and more focused? Here’s what the experts say.

PayPal has spent several years advancing its product innovation and partnerships to better serve its customers. Here are six ways they use data to put customers first.

The biggest barrier to widespread artificial intelligence isn’t immature technology — it’s skepticism and lack of trust. Here’s what business leaders can do about it.