How Salesforce Resolves Over a Million Support Cases a Year
Can you efficiently scale service without sacrificing the customer experience? Absolutely, and here are three ways to do it.
Salesforce Overheard: 51 Examples of Jargon — Here’s What To Say Instead
Let’s all get together and ban business jargon, shall we?
Savvy Executives Have These 5 Skills — Here’s How To Develop Them
The priorities for the C-suite are changing. Here’s what is most important to company leadership in tumultuous times.
Is a Robot the Key To Your Next Successful Interview?
Some managers are using AI interviews to pre-screen job candidates, saying the technology helps eliminate bias and leads to a fairer hiring process.
How To Plan an Event That Drives Business Value
A great event will generate a lasting impact that will build customer loyalty and help close new deals.
Grow Your Career With the Marketer Career Path on Trailhead
Explore the all-in-one pathway designed for marketers to learn in-demand skills, connect with experts, and build their marketing careers.
Want To Prepare Your Employees To Lead From Anywhere? Salesforce Reveals Its Playbook
Leaders have never been more important to culture and the bottom line. See how Salesforce transformed leadership development for a work-from-anywhere world.
Building Your Salesforce Career Path? Here Are 7 Tips for Your Journey!
Follow these seven key tips to build an exciting and rewarding career in the Salesforce ecosystem.
3 Ways To Develop a Happier Workforce (And Happier Customers)
Here’s how to help your employees to feel more confident and knowledgeable in their roles, which helps them deliver better customer service.
Athleteforce: From Elite Careers in Sports to Elite Careers in Technology
Nelson Mandela once said, “sport has the power to change the world. It has the power to unite people in a way that little else does.” Whether it provides a safe place for…