CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Returning to the office all boils down to actual capacity and employee desire. In this landscape, data can play an important role in navigating this difficult decision.
How companies of all sizes are building new apps with no coding experience.
Anyone can fast track the move to digital with the help of Customer 360 Guides, a set of blueprints, architectures, and best practices for a successful digital transformation.
Follow these two strategies to unlock the benefits of resilience for your teams, clients, and stakeholders.
COVID-19 has disrupted the supply chain of most companies around the world. To get back on track, wellness, readiness, and technology are all critical checkpoints on the path to reopening safely.
CEOs looking for reopening processes and procedures should consider an invite-first approach. This strategy sets expectations for the visitor before they arrive, and prepares the location for their visit.
Incident management and disaster recovery have always been a part of corporate strategy, but now it's front and center. A risk management expert shares advice on keeping employees, customers, partners, and communities safe and informed.
Gavin Patterson and Mark Carney discuss turning the current health and climate change crises into opportunities for a more resilient and inclusive economy and society.
Even in the middle of a pandemic, members have high expectations for payers. Learn three strategies to improve member engagement and build loyalty.
