Use a DXP in conjunction with your CRM to create integrated digital experiences like websites, portals, and mobile apps for personalized customer experiences.
What Is Customer Centricity Really About? At Salesforce World Tour, e.l.f Cosmetics Provides Answers
At our recent World Tour in New York City, attendees gathered to hear how AI and customer-facing technologies on one integrated CRM platform gives teams a 360-degree view of their customers.
Here are some insights we learned during Dreamforce ’19 that will help you build a single source of truth for your customer.
Michelin knew they needed to offer customer experiences that could compete with the newest manufacturing companies. Here’s how they did it.
Today’s customer expects your business to deliver connected experiences across channels and departments — and you want to meet their expectations. Learn how.
Missed the keynote at Dreamforce ’19? We've got you covered. Read about all the top moments and latest announcements here.
Day one had a strong focus on artificial intelligence (AI), a reminder that diversity and soft skills will always be important, and a discussion of how 5G technology is like magic.
Salesforce Billing Payment Apps are now available on AppExchange. Partners now extend our quote-to-cash capabilities, making it easier for customers to accept payments.
We help companies create better connections across the entire healthcare ecosystem, so we talked to Krishnan of Cigna about personalization and the future of healthcare.
Here are three areas medtech companies should focus on to improve patient lives while still being an effective partner to the healthcare industry.
