Missed the keynote at Dreamforce ’19? We've got you covered. Read about all the top moments and latest announcements here.
Day one had a strong focus on artificial intelligence (AI), a reminder that diversity and soft skills will always be important, and a discussion of how 5G technology is like magic.
Salesforce Billing Payment Apps are now available on AppExchange. Partners now extend our quote-to-cash capabilities, making it easier for customers to accept payments.
Here are three areas medtech companies should focus on to improve patient lives while still being an effective partner to the healthcare industry.
Use a marketing stack to assemble the building blocks of architecture, data strategy, contact strategy, content strategy, and design system to become a customer-centric company.
For finance departments, focusing on the customer experience is essential, especially when it comes to revenue operations and contributing to those recurring customer relationships. We talked to PagerDuty's CFO to find out why.
If we wanted to retain and grow our customer base, it was time to personalize how we communicated with patients and effectively get them faster access to care — on their own terms.
Trailblazers around the globe will be able to use the first enterprise-grade customer data management and activation platform to build a unified profile of each customer and deliver hyper-personalized engagement. Learn how.
What does customer engagement really mean for modern businesses? A new global study from Salesforce Research reveals some surprising answers.
