Our Guides for Connecting Commerce, Marketing, and Service
We've developed a set of best practices and materials to help you start building continuous experiences for Commerce, Marketing, and Service.
4 Ways Manufacturing Marketers Drive Innovation
Manufacturing customers today have higher expectations than ever, and brands that connect customer data with automation and AI are leading the industry in a digital transformation.
Putting Patients at the Center: Q&A With NYU Langone Health
NYU Langone launched a clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. See how that's improved their patient experience.
Salesforce Named a Leader in the The Forrester Wave™: Digital Experience Platforms, Q3 2019
Salesforce has been named a leader in The Forrester Wave for Digital Experience Platforms 2019
Get to Know Our Connections ‘19 Sponsors
As the digital marketing, commerce, and customer service event of the year, several of Salesforce partners will have onsite activations in the Customer Success Expo at Connections ‘19 and sessions throughout the event for attendees to learn more.
Five Charts That Explain the Consumer Goods Migration to Direct-to-Consumer Sales
CG leaders are increasingly focused on direct-to-consumer (D2C) revenue. A new Salesforce survey of 500 global leaders says a full 99% are investing in D2C sales.
Three Fast Steps to a Beautiful, CRM-Connected Community
With Community Cloud, you can build beautiful, CRM-connected experiences — fast — and engage with your customers, partners, and employees from desktop to mobile.
Big News: Salesforce Named a Leader in the Gartner Magic Quadrant (Feb 2019)
Gartner names Salesforce a Leader in the February 2019 Magic Quadrant for Digital Experience Platforms.
Lightning Flow: Process Automation for Every App, Portal, and Experience
Have you recently purchased a movie ticket, paid a bill, or changed a restaurant reservation online? At their core, these app experiences are a series of steps, or a process — a sequential flow that walks you through an activity based on your selections or answers. Digital channels are driving more
10 Business Benefits of Salesforce Lightning
It’s been almost a year since Salesforce launched its biggest innovation yet, Lightning. The milestone marked much more than a facelift for our products. Lightning represents the next generation of Salesforce: A completely…