AdventHealth, a Salesforce customer, needed to find digital tools to provide the same level of whole-person care and connection as its in-person health system.
After a technology upgrade, MIMIT Health saw a 30% increase in efficiency and patient satisfaction.
Women’s College Hospital (WCH), Toronto, is normally outpatient only, but the hospital transformed its facility to accommodate patients infected with COVID-19 and opened a COVID-19 Assessment Centre for diagnostic testing.
Healthcare consumers expect retail-like experiences, yet most healthcare payers are failing to meet these expectations.
The pandemic has forced you to meet your customers’ expectations. To do so, you need to find a way to get what looks like a long and complicated digital transformation done now.
Here’s a peek at the four steps you’ll learn in our new guide, Enhance Patient and Member Engagement.
Information silos and poor data quality can bedevil the delivery of topnotch customer experiences. Here's what to do about that.
Paladina Health used its existing healthcare CRM to develop a ground-up return-to-work solution in less than three weeks. Here's how.
With COVID-19 treatment taking priority, elective procedures and services were delayed. Now healthcare providers must reengage and prioritize patients to reschedule the backlog.
Many colleges, including University of Kentucky, will start welcoming students back to campus this fall. Here's how UKI will reopen safely.
