5 Best Practices for Deploying a Contact Tracing Program
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
Why a Member Engagement Strategy Matters More Than Ever
Even in the middle of a pandemic, members have high expectations for payers. Learn three strategies to improve member engagement and build loyalty.
Piedmont Healthcare Relies on Technology To Prioritize Patient Care
As community anxiety about COVID-19 grew, Piedmont Health saw their call center inquiries skyrocket. Here's how they scaled operations to handle the influx while serving patients better experiences.
Entering the Next Phase of Recovery: Reopening Our Offices in Korea, Hong Kong, and China
This week, we took the next step of our recovery journey with the reopening of our offices in South Korea, Hong Kong, and China, building on the plan we shared earlier this month on how we’re going to welcome back our employees with the help of Work.com. You might be wondering, why now and what
Reopen Your Business and Keep Your Community Safe
Key leaders and experts from the fields of business, technology, and public health share their thoughts on preparing for re-opening while ensuring the safety of employees and the community.
Dr. David Agus Discusses The Complicated Subject of Contact Tracing for Companies in Our New Era
Dr. Agus explores how contact tracing — the use of digital tools to monitor who infected people come in contact with — will help curb the spread of COVID-19 as offices open up.
Top 3 Ways Interoperability Can Help Governments and Healthcare Providers Test More Patients in the COVID-19 Outbreak
Best practices we've seen healthcare providers, payers, and government agencies take to facilitate interoperability. Here's how companies can accelerate interoperability and coordinate an effective global response to COVID-19.
The 3 Components of Value-Based Care in Med Tech
By adjusting business models, focusing on the customer, and creating deeper patient connections, medical device companies can thrive in this new world of value-based care.
Salesforce Care for Health: No Cost COVID-19 Care Response Solution
Salesforce is providing a COVID-19 Response Package — a solution that can be deployed quickly and at no charge for six months— that grants free access to technology for emergency response teams, call centers and care management teams for health systems affected by coronavirus.
Let's Talk About Better Healthcare Experiences: Meet Us at #HIMSS20
Meet up with us during HIMSS20 to learn how to deliver personalized experiences for healthcare consumers—whether that be patients, providers, or members.