Salesforce Care for Health: No Cost COVID-19 Care Response Solution
Salesforce is providing a COVID-19 Response Package — a solution that can be deployed quickly and at no charge for six months— that grants free access to technology for emergency response teams, call centers and care management teams for health systems affected by coronavirus.
5 Documentation Strategies to Improve Your Salesforce Org
Are you a new Salesforce administrator? Are you just starting to customize your org? Or are you a seasoned Salesforce veteran admin, auditing what works and what doesn’t? No matter how you use…
3 Ways Medical Device Companies Can Build Relationships With Consumers
In a survey of 6,000 healthcare consumers, patients revealed exactly what they want from medical device companies — take a look at the top three findings.
Q4 Shopping Index: Surging Digital Traffic Yields Success in Retail
Brands and retailers saw digital revenues grow by 14% year-over-year (YoY) in Q4, fueled by substantial growth in digital traffic.
Making Healthcare People-Centric: 4 Ways to Engage the Entire Provider Ecosystem
Providing patient-centered care means engaging them with digital experiences that meet their needs as individuals. Here's how providers can improve interactions with patients and employees to create lasting relationships.
What Luxury Brands Can Learn From Lamborghini About Customer Engagement
Here are the steps the ultra-luxury automotive brand Lamborghini took to get closer to its customers and create opportunities for dealers.
Let's Talk About Better Healthcare Experiences: Meet Us at #HIMSS20
Meet up with us during HIMSS20 to learn how to deliver personalized experiences for healthcare consumers—whether that be patients, providers, or members.
8 Retailers Reimagining the Role of the Store: NYC Edition
In Salesforce’s survey, The Connected Shoppers Report, we asked 10,000 global shoppers about where, how, and why they like to shop. Here are some brick-and-mortar-related findings.
How the Indiana Pacers Went From Brand-Driven to Fan-Driven, and Became a Digital Leader in Pro Sports
Over the last two years, Pacers Sports and Entertainment overhauled its technology and internal structure to serve its customers better. Learn how.
UrbanStems: Three Best Practices for D2C Success
UrbanStems, a digital direct-to-consumer (D2C) brand, is providing their customers and partners with great experiences. Here's how they connect the dots between technology and business teams.