NYU Langone launched a clinical affairs patient access center platform that streamlines and optimizes the way call center agents interact with patients. See how that's improved their patient experience.
Strong transactional email messages are key to every email program. We’re sharing three ways to make them even better.
The new features of our PRM product, built on Sales Cloud, remove channel sales friction and deliver intelligent insights and visibility to partners.
High-touch service calls require more personalized service. We recommend adding an “order on behalf of” (OOBO) capability for your customer service reps, to empower them to help your shoppers at the highest level.
Start personalizing your customer journeys at scale through automation, big-picture alignment, and data. Learn how.
Salesforce has been named a leader in The Forrester Wave for Digital Experience Platforms 2019
Although pricing is as much art as science, all pricers could use more data. Data improves decision making, prioritizes time, measures our impact, and captures feedback.
Many companies have started to embrace a more customer-centric approach to doing business. But what about your partners? What experiences do you provide them with?
We believe our position in the Leader quadrant reflects continued commitment to our core values of innovation and customer success. Learn why.
In the Summer '19 release, Quip for Salesforce puts the power in admins' hands to set their team up to play fast, loose, yet disciplined enough to win the hearts and minds of their customers.
