Recognizing the signs of call center burnout, and knowing what steps to take, can make a profound difference in your health and happiness.
Guide your service teams, update leadership, and review your current customer service strategy using these go-to metrics.
Learn what it means to work as a developer in the Salesforce ecosystem. See how developers build apps and solutions with every Salesforce product and technology, and find your developer career path with Salesforce.
Move your deals forward by asking the right questions at the right time.
Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process.
Learn the pros and cons of two popular sales methodologies and choose the right one for your business.
Learn how to accurately calculate the average amount of your sales org's deals so you can create sales strategies that fuel growth.
Discover what shadow accounting is and why sales reps feel the need to use it to track their pay.
How can a customer data platform complement your data warehouse? By providing instant access to data without a lift-and-shift.
