Having a reputation management strategy is increasingly important in today's online retail world where customers rely on reviews. Here's how you can boost your customer experience and increase customer satisfaction.
Video is easier than ever to create and it’s one of the best ways to humanize your company. It takes a person to record and a person to watch, and when you receive a personalized video in your inbox, it activates curiosity.
Corporate social responsibility (CSR) is necessary vocabulary in today’s corporate lexicon. Find out why CSR is becoming a focused, strategic business muscle that touches every major stakeholder while creating sustainable community impact.
Business platforms can increase trust with consumers while providing superior customer insights and the enablement of dynamic new models of collaboration.
Salesforce puts a high value on customer service, so it is a program architect’s job to identify customers’ pain points to prescribe solutions that address their challenges.
In honor of Small Business Week and Mother’s Day, we spoke to hard-working mom-entrepreneurs in our orbit to learn where they find inspiration, fulfillment, and balance.
It’s National Small Business Week, and to celebrate the achievements of small businesses everywhere, we share these free resources to help your business grow.