Learn about new capabilities that help businesses scale personalization and improve team efficiency
Learn how you can use next-gen data and AI capabilities to bring your internal teams together and build customer-driven relationships
Predictive and generative AI are part of the daily reality for most sales teams, increasing productivity and empowering sellers to do their best work. The future? Autonomous agents.
Co-authored by Hannah Cha, Orlando Lugo, and Sarah Tan At Salesforce, our Responsible AI & Technology team employs red teaming practices to improve the safety of our AI products by testing for malicious…
Retrieval Augmented Generation (RAG) has not only gained steam as one of the most invested areas of research in generative AI but also gathered considerable popularity and commercialization opportunities. RAG is typically applied…
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Trailhead continues its mission to make learning accessible so everyone can learn the in-demand skills to work alongside AI and agents.
Your service teams will be armed to handle even the most complex and important issues for your customers.
Salesforce’s new Custom Report Type interface is here to save your day. Now, you can easily manage and understand custom report types, plus connect to Salesforce Data Cloud for improved reporting and customer experiences.
Learn how this consumption pricing model can benefit your business.
