Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.
In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.
In February, Salesforce turned its World Tour Sydney conference into a virtual event in just 10 days. Here’s what we learned, along with tips for how you can do the same for your company.
Here are tips for keeping customer relationships strong when you can't meet in person.
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
Find new ways to not only reimagine how to work, but put in place tools and practices that keep everyone working together, wherever they might be. Here are some things we're doing.
We’ll share tips on employee communications, customer communications, solving for revenue challenges, and maintaining customer relationships in a work from home era.
Marc Benioff Chair & Chief Executive Officer of Salesforce provides customers with a blueprint for how we're handling the Covid-19 outbreak at Salesforce.
Of all the memes that captured the public’s attention in 2019, ‘OK Boomer” is probably the one companies should keep in mind as they develop their customer service teams. The meme started as a series of dismissive replies to a video on the social media platform TikTok, where an unidentified older
