Why Loblaw Used Compassion As the Cornerstone Of Our COVID-19 Response
By Janet Lin Even when most businesses went into lockdown in response to COVID-19, Canadians still needed to feel there was somewhere safe they could go to get food, medications and other essential products. As Canada’s leading food and pharmacy retailer, Loblaw had a big role to play in responding
Post-Pandemic Grocery Shoppers Will Want Personalization, Options Galore
As purchasing habits shift to a new normal, grocers will need to deliver personalized experiences to move more shoppers past transactions and build increased loyalty. Here are five lessons.
Keeping Customers And Communities Connected: Cogeco’s COVID-19 Response
By Martin Aubut An Internet connection may not be quite as important as food and water, but during COVID-19 it’s probably safe to say it became an important staple for consumers and businesses alike. For those living in a small, quarantined area, for example, services like phone, TV and Internet
Say Goodbye to Browsing: Retail Shopping in 2020 Gets a Total Makeover
The pandemic has forced stores to redesign, rethink, and reimagine the entire experience around new health regulations and new customer expectations. Here's how retail looks in 2020.
Premier Tech Proves It’s Still Possible For Global Businesses To Offer A Local Touch During COVID-19
By Philippe Hammond Packaging is an essential part of manufacturing, whether you’re talking about feed for animals or food for humans. It’s one of several areas Premier Tech has made its speciality over the past 97 years — and an area where we continue to flourish, even during COVID-19. Within our
The Play-By-Play On MLSE’s Effort To Bring Toronto Back To Its Feet
By Chef Chris Zielinski, Culinary Director, MLSE On June 13, 2019, the Toronto Raptors won the 2019 NBA Championship, for the first time in franchise history, and marked a historic moment at Scotiabank Arena in terms of teamwork, all-out effort and community spirit. Though we might never have
How D2L is Changing Learning in a Changing World
By April Oman, Senior Vice President of Customer Engagement For the last 20 years, our unofficial motto at D2L, a Canadian-headquartered education-technology company, has been “changing the way the world learns.” We’ve been steadily delivering on that motto year after year, growing into a global
How to Adjust Your AI Strategy to Address Volatility in a Time of Crisis
In the face of COVID-19, we’ve changed how we interact with friends, families, colleagues — and businesses. As our behavior has shifted, so has the data connected with it. Now your models may be producing atypical results. Here’s what you need to know to make sure your AI predictions support your customers now.
Is Your Remote Environment Secure? Here’s How to Keep It Safe
Many of us are now responsible for keeping work-from-home environments secure. Here are some important steps you can take to protect yourself, your data, and your work.
5 Fast Ways to Take Consumer Experiences Beyond Transactions
Don’t think you’re stuck building richer digital experiences from scratch. Commerce businesses can create new experiences for their customers and think beyond the transaction.