 
					
													author name
							
				JR Linne
								
									My Background								
								
						
						
						
											JR Linne is the Director of Retail Industry Solutions, Salesforce’s go-to-market team. JR empowers retailers to create world-class shopping experiences and reach their digital transformation goals in an ever-changing industry. He is a thought leader, avid learner, and advisor who believes that retailers thrive through technology, and guides customers to harness the full potential of Salesforce. Connect with him on LinkedIn.
 
			The pandemic has forced stores to redesign, rethink, and reimagine the entire experience around new health regulations and new customer expectations. Here's how retail looks in 2020.



