Salesforce Canada

We all know what a bad workplace looks like: employees who dread arriving at at the office, or who wait impatiently for 5:00 pm to come once they’re sitting at their desks. It may sometimes be difficult, on the other hand, to imagine exactly what a highly engaged workplace looks like, where staff

When it comes to social media analytics, engagement is super important. But what does engagement actually mean? And are social media follower counts really important? Let's face it: Metrics for social media success can be intimidating. They prove the efforts of a company or individual matter, but

To close a sale, a prospect needs to commit to buy (plus a few other steps, but that commitment is crucial). What transforms someone from a cynical prospect into a customer?

We’ve all seen that look: the intense concentration over a smartphone screen, where a friend or coworker is so engaged they don’t even look up when someone asks them a question, or when they seem more interested in tapping away at their keypad than taking a break for lunch. That’s right: your

The #remarkablebiz contest One of the most remarkable things about the Globe and Mail’s recent #remakablebiz contest is that the newspaper managed to narrow its winner’s list down to just 10 companies. The Globe asked its readers to nominate themselves or a firm they know using Pinterest and