Deploy a Crisis Response App to Support Your Workforce and Business Continuity
Our employees have created a free AppExchange app to help with business continuity. The Salesforce Labs Crisis Response app gives customers a central hub to manage crisis situations. Learn more.
Weathering Uncertainty: How Retailers Can Connect With Digital-Only Customers
In this unprecedented time, get ways to quickly pivot your retail experiences to digital — and see how brands are tackling traffic challenges head-on.
How to Turn an In-Person Event Into a Compelling Virtual Experience
In February, Salesforce turned its World Tour Sydney conference into a virtual event in just 10 days. Here’s what we learned, along with tips for how you can do the same for your company.
How to Keep Your Commerce Site Running in a Time of Crisis
The recent disruption to traditional ways of working is giving you concern for your site’s reliability. Here's how to keep it running.
How to Communicate With Customers During Times of Crisis
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
Helping Business Manage Through Crisis
We’ll share tips on employee communications, customer communications, solving for revenue challenges, and maintaining customer relationships in a work from home era.
Do You Offer Customer Service Or Company Service?
Sometimes, when kids ask “Why” a few too many times, frustrated parents might find themselves hauling out the age-old response, “Because I said so!” Children are rarely satisfied with this kind of answer — just like customers who hear a phrase like, “That’s just our company policy.” Customers may