Explore smarter product recommendations, happier shoppers, and a little help from AI. Do you know the secret to winning this year’s holiday season? Planning for the holidays is harder than ever, but with…
A playbook for managing COVID-19 testing protocols and validating entry to events and workplaces. Managing Workplace and Event Safety Today The pandemic has been a humbling and challenging time for all of us.…
Hear from business leaders who are using AI to transform the way we work, hire, and live Make Change is a series about leadership. Anyone can find a way to lead. All that’s…
Your guide to building trust with today’s shoppers. In the blink of an eye, the retail industry changed. The majority of retailers closed their doors to adhere to shelter-in-place orders. Big box and…
B2B lead generation is like trying to spot constellations in a sky full of stars. You need to be able to identify which companies fit your ideal customer profile, are actively looking to…
Your sales conversion rate is a success story told in numbers. It tracks how many prospects convert into active buyers. And with 57% of businesses saying their competition has gotten trickier since last…
Salesforce is proud to announce a significant milestone in its commitment to supporting the digital transformation of public sector services in Canada: we’ve achieved Canada Protected B Moderate (ProB Moderate) accreditation for several…
Treat people right and your business will get rewarded. According to the Sixth Annual State of Service Report, 88% of customers say good customer service makes them more likely to purchase again. And…
In a recent survey, Salesforce aimed to understand Canadians’ perspectives on agentic AI better. Canadian consumers are ready for a better customer experience. According to Salesforce Canada’s recent agentic AI survey, customers are…