Here are tips for keeping customer relationships strong when you can't meet in person.
Whether it’s a global issue like COVID-19 or a local emergency, businesses must have a crisis communication plan in place for their customers. Here's what you need to include.
Find new ways to not only reimagine how to work, but put in place tools and practices that keep everyone working together, wherever they might be. Here are some things we're doing.
We’ll share tips on employee communications, customer communications, solving for revenue challenges, and maintaining customer relationships in a work from home era.
Marc Benioff Chair & Chief Executive Officer of Salesforce provides customers with a blueprint for how we're handling the Covid-19 outbreak at Salesforce.
Of all the memes that captured the public’s attention in 2019, ‘OK Boomer” is probably the one companies should keep in mind as they develop their customer service teams. The meme started as a series of dismissive replies to a video on the social media platform TikTok, where an unidentified older
Marketers have two choices: drown in the sea of terminology that reflects how their jobs have changed, or dive in and get into the swing of things.
Whether you refer to it as skilling up or upskilling, however, the meaning is the same: this is the deliberate practice of deepening your competence in an area like sales, or acquiring new expertise that will help you sell better.
Advancing your education is a great way to advance your career. But what if you don't have the time, energy, or financial ability to invest in a new or another degree? Certificates and other short-term training programs take less time and cost less than pursuing a traditional degree while still
