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Measuring how your customer service department is performing is the first step toward better service.

Salesforce is honored and humbled to once again be named one of Fortune's 100 Best Companies to Work For among so many other inspiring companies. We are incredibly proud to be on the list for the 9th year in a row. What makes this accomplishment especially remarkable is the fact that we've been

Every VP of sales is under immense pressure to hit his or her numbers consistently; it’s the X factor that drives every decision they make.

Learn more about sales forecasting, including how to review and edit your forecast.

Learn about ways to improve your customer service experience from beginning to end.

Learn how companies are using technology to stay on top of customer service, and why this strategy improves the customer experience as a whole.

Webinars allow salespeople to marry the accessibility of the internet with the more personal side of phone calls and in-person meetings. Tailor your webinar to specific niches based on where leads are in your sales funnel, what their immediate need is, or what they want to learn.

Cold calls can be intimidating. With solid prep work, however, a cold call can turn into a warm lead.

Without the help of talented sales professionals to interact with prospects throughout the sales funnel, even the most technologically advanced companies would find themselves floundering.

Once your business plan is in place and you’re ready to reach out to investors, the infographic below breaks down different funding methods that can help you get your business idea off the ground.