Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Stories in the Spotlight.
Customer Story
Trudel Immeubles revolutionizes Canadian real estate industry with AI
Discover how Salesforce and AI are helping real estate company enhance tenant experiences, drive data-driven insights, and streamline leasing.
Customer Story
Young Drivers scales customer support & scheduling with Agentforce.
Learn how the digital labor platform will help Young Drivers meet their growing customer demands.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer success with Agentforce 360 Platform
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
From 6 systems to 1: Cruise drives efficiency and boosts productivity
Learn how Salesforce experts helped the driverless rideshare company transform in four months.
Customer Story
How IBM’s collaborative communities build a more vibrant work culture.
Learn how IBM collaborates to build deeper employee, partner, and customer connections.
Customer Story
How Mercedes-Benz is remaking itself as a more customer-centric company.
Learn how Mercedes-Benz is partnering with Salesforce to become a more customer-centric company.
Customer Story
RBC Wealth Management - U.S. personalizes client experiences at scale.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Layla Care improves care coordination with personalized services.
Discover how this healthcare organization is helping more people access the right mental health services with secure centralized data, streamlined workflows, and assistive algorithms.
Customer Story
Arani boosts customer service and doubles efficiency with Salesforce
Find out how Arani is delivering on its goal of great customer service with Salesforce.
Customer Story
PUMA Takes a Mobile-First Approach to Ecommerce
PUMA leverages the power of Salesforce to re-launch its mobile sites and speed past customer expectations. Read the case study!
Customer Story
Plastic Bank ends poverty and plastic pollution with Salesforce
Discover how this social enterprise stops ocean plastic and supports communities, with the help of enhanced partner engagement and insights from Sales Cloud and Marketing Cloud.
Customer Story
SmartRent Delivers Seamless Property Management with Salesforce
SmartRent's adoption of a CRM platform led to a banner year
Customer Story
Ellen runs the show with a little help from Salesforce.
Securing the right partnerships is crucial for the daytime television show. With Salesforce, the creative team has been able to streamline how it create campaigns, keeps track of proposals, and manages relationships with corporate partners and talent.
Customer Story
Vindis Group races ahead of the curve with Automotive Cloud
Car retailer retains competitive edge with personalized, customer-focused experiences
Customer Story
Pineapple elevates the mortgage industry with Salesforce
Discover how this mortgage broker is transforming the homebuyer experience with greater automation, increased transparency, and timely communications.
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